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Hi everyone, this is Brother Jiang. I believe that you may encounter such a problem in process of daily use of computer - when computer is just turned on, it will hang on motherboard LOGO screen information does not move, and cannot enter BIOS of motherboard, but keyboard can be controlled by pressing NUMLOCK key .Like a crash problem. So, what should I do if computer freezes on startup screen as soon as I turn it on? Next, Brother Jiang will share causes and solutions for computer stuck on LOGO boot screen after turning on computer, let's take a look.

Specific causes and solutions:

Reason 1: Caused by external devices

Solution. Generally speaking, when such a problem occurs, which may be caused by external devices, we must first remove all USB devices (such as keyboards, mice, and etc.), camera, USB wireless network card, etc.), including PS/2 interface keyboard and mouse, are disconnected, leaving only monitor's video cable, let's try to reboot it. Brother Jiang encountered a problem with USB wireless network card device, which caused boot to hang on boot screen with LOGO, and there was also a problem caused by reverse insertion of PS / 2 keyboard and mouse interfaces, which caused owner of motherboard self-test card to exit building to make card appear. For PS/2 interface, usually purple interface is keyboard and green interface is mouse. This is a problem that has been encountered before and is purely based on experience.

PS/2 interface

USB interface

Reason 2: motherboard BIOS error

Decision. A bug in motherboard BIOS will also cause computer to hang at LOGO boot screen. If you can enter motherboard BIOS, we can directly initialize BIOS settings information, and then press F10 to save and exit to restart computer, if unable to enter motherboard BIOS settings, we can remove motherboard button battery and use conductive object to short positive and negative poles of battery socket for a few seconds, and then return battery to its original position. The BIOS settings will be restored to default settings, and initialization of the BIOS settings information will be completed.

Reason 3: The hard drive or SATA data cable of hard drive is damaged

Solution. In general, first thing to do when you turn on your computer is to perform a self-test on device. If computer freezes at boot brand screen, another situation occurs, hard disk detection has not passed. Let's try hard drive Disconnect all cables and then restart your computer. If you can get past LOGO startup screen, it means that problem is caused by hard drive or hard drive. SATA data cable for drive.

SATA hard drive cable

Reason 4: Motherboard or memory failure

First of all, we re-plug memory, it is best to erase golden finger of memory (you can use an eraser), but this problem will still occur at startup, then you need to think if it is not caused by a motherboard or memory failure. Problems that are more common with motherboards. Also, users with multiple memory cards can use exclusion method to reserve one memory card and try one by one.

Generally speaking, it is recommended to fix problem with external devices first, then restore BIOS settings, and then decide if problem is caused by hard drive, hard drive SATA cable, memory, or motherboard.

Today, Brother Jiang will share with you these common computer map loading screen problems. If you need a detailed consultation, you can subscribe to me and chat with me privately. Brother Jiang will try to answer your doubts.