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How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

2023-11-29

Recently, when some friends turned off computer after using it, they encountered a situation where computer could not be turned off normally. What should we do when we face such a situation? Today, let's look at solutions when you can't turn off your computer.

How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

Step 1, software reasons

1. The computer shutdown part is caused by software. When computer is turned off, all software must be closed. However, some of our programs cannot be forcibly closed by system after a system shutdown. will remain minimized to run on computer.

How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

2. Check taskbar icon in lower right corner of computer to see if any other software icon exists. If it exists, right-click icon, select Exit, and then turn off your computer. again.

Step 2 Intervention

1. If computer still shuts down after pressing Shut Down command, it is probably because there is a process on computer. Right-click taskbar, select "Task Manager" and select "Processes".

How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

2. In this process, you can observe all processes running on computer. Click "CPU", process with highest load will appear at top, that is, process that has not been closed. Select End Process.

How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

3. Find out if there is a process of type "rundll32" in process. This type of development process is often hindered by a computer shutdown. If you decide to click "End Workflow", you need to close again.

How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

Step 3: Use command to shut down

1. When you click on "Shut Down" button, computer cannot shut down normally, so you can use command character to shut down. Press and hold window key + R key to open computer operation option, enter "shutdown -s -t 30" here and press "OK";

How to solve problem that the computer does not turn off? The computer cannot be turned off normally! And it can only be forced off!

2. Next, system will prompt you to close reminder, and there are 30 seconds before reminder closes. After waiting 30 seconds, system can be turned off. During this process, if you want to cancel shutdown, use same method, type "Shutdown -a" and click OK.

The above are detailed instructions on how to troubleshoot issue of not being able to turn off computer. To resolve this issue, refer to the above tutorial. Hope it helps you.